Privacy Policy

GENERAL TERMS AND CONDITIONS
for the website struktanalys.se and its online store (shop.struktanalys.se).

1. GENERAL
The following conditions apply to all orders made by the Customer (”you”, “your”) of Struktanalys SA (org.nr 556983-0135) hereinafter referred to as “Struktanalys”, ”us”, ”we” and “our”. Please note that certain rights and obligations in these general terms and conditions (the “Terms”) only apply to private consumers (Sw. konsumenter) and other only to parties acting in a commercial capacity.

By visiting our site or purchasing something from us (“goods” or “services”) you agree to be bound by the following Terms including those additional terms and conditions and policies referenced herein and/or available by hyperlink. Make sure you have read and understood the terms and conditions before you place your order. By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our services for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

That goods or a service is provided on struktanalys.se at a given time, is not a guarantee that the goods or service is always available. We reserve the right at any time to stop selling and providing goods and services. We reserve the right to refuse selling goods and services to anyone for any reason at any time. You understand that your data (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the services, use of the service, or access to the service or any contact on the website through which the service is provided, without prior express written permission by us. We reserve the right to change these terms as needed, without informing you in advance. Any changes to these Terms will be published on struktanalys.se. We will notify on our website in case we make any material changes. Any purchase that you make hereinafter shall be subject to the terms applicable at that point in time.

2. PRICES AND FEES
The prices stated on struktanalys.se apply to orders solely placed on the website. All prices on our website include the 25% Swedish VAT. When you order from a country within the EU you pay the price including VAT and no other fees are added. When you order from a country outside EU the VAT is deducted from the price. Countries that are non EU members are subject to specific VAT and customs duties. The prices do not include payment- and shipping fees or any other taxes that may apply in your country or state. The shipping cost is presented in the checkout once delivery address is specified and a shipping method has been selected. Prices are subject to change without notice. We reserve the right to modify or discontinue goods and services (or any part or content thereof) at any time without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of goods or services.

3. ORDER
A purchase agreement is concluded when Struktanalys confirms the order by sending an e-mail with the order confirmation. It is therefore important that you enter your correct e-mail address when placing your order. We recommend that you save the confirmation to facilitate any future contact with our customer support. The confirmation is the receipt and also serves as a guarantee of proof for the purchase.

4. PAYMENT – Mondido
Payment is made when you place your order by using a valid credit card. The amount is drawn from your chosen payment card immediately after placed order.

The payment gateway that is integrated on our store and that performs the credit card transaction is Mondido Payments AB . For more insight, you can read Mondido’s Terms of Service here.

The payment gateway is certified to the Payment Card Industry Data Security Standard (PCI-DSS 3.1 Level 1).

5. SHIPPING
No applicable for downloadable products. The product is delivered directly after purchase and are downloadable from your “varukorg”

6. RIGHT OF WITHDRAWAL
The right of withdrawal does not include downloadable products because, due to their nature, they cannot be returned. The right of withdrawal also does not apply to defective or incorrect goods, as this is instead a complaint.

7. COMPLAINTS
It is important that you as a customer look over the goods when you receive your order to verify that the order is not damaged and that it is correct. This applies whether it is a visible damage or not. If you after receiving the good discover that it is damaged or does not match the item you ordered, you shall contact Struktanalys immediately. Any complaints shall be sent to our customer service through the contact form on struktanalys.se. Please provide us with your order number and the reason of your complaint.
If a product differs from what follows from the agreement between you and Struktanalys.se or otherwise does not correspond to the description of the product given by Structanalys, the product can be claimed. Only original errors are covered by the right of complaint, for example the right of complaint does not cover errors caused by normal wear and tear. Complaints to structanalys.se must be made within a reasonable time after the fault is discovered, but no later than within three years. Struktanalys.se reserves the right, first and foremost, to rectify the defect, in the second place, the delivery of the goods and, ultimately, repurchases.

8. WARRANTY
Not applicable for downloadable products. Any damage in the file should be handled as a complaint.

9. LIMITATION OF LIABILITY
For consumers, the limitations set out herein shall only apply to the extent permitted by applicable consumer protection legislation.

You expressly agree that your use of, or inability to use, the goods and services is at your sole risk. The goods, services and products delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Struktanalys does not carry direct or indirect responsibility for incompatibility, delivery delays, downtime of services or data loss. Struktanalys accepts no liability to the customer whether in contract, tort (including negligence) or otherwise for of any of the following losses or damages: (a) loss of profit arising directly or indirectly; (b) loss of business or of revenues arising either directly or indirectly; (c) any losses, damages, costs or expenses to the extent that these are indirect losses. The sum payable by Struktanalys to the customer in respect of all claims whether arising for breach of contract, in tort (including negligence) or otherwise shall not exceed the sum actually paid to Struktanalys from the consumer for the goods or services in question.

The limitations set out herein shall not apply if we have acted with gross negligence or intent.

10. COLORS
We aspire to show our goods’ features, including the composition and colors in the most accurate way possible. The colors of our goods on our online sites are dependent on your computer screen, and we do not guarantee that your computer can visually reproduce colors accurately.

11. RETENTION OF TITLE
All goods remain the property of Struktanalys until full payment is completed.
Furthermore, we retain all right, title and interest in and to the goods and services we provide and in all related intellectual property rights, including but not limited to copyrights, database rights, patents and trademarks. Except for the limited license herein to use our services, we do not grant you any rights to intellectual property rights
or to the goods or services. Any suggested modifications or improvements to goods and services submitted by you to us shall become our property, and you shall not have any right to remuneration (to the extent permitted by applicable law), unless explicitly agreed otherwise.

12. OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new goods and/or features through the website (including, the release of new tools and resources). Such new features and/or goods shall also be subject to these Terms.

13. FORCE MAJEURE
Events outside the control of Struktanalys, which is not reasonably foreseeable, shall be considered force majeure, meaning that Struktanalys are released from the obligations to fulfill contractual agreements. Examples of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and services, for example, restrictions, warnings, ban, etc.

14. GOVERNING LAW
All attempts to fraud are reported to the police. Struktanalys reserves the right to cancel a purchase if any suspicion of crime is raised. These Terms and Conditions are governed by Swedish law, explicitly excluding the United Nations Convention on the International Sale of Goods (CISG). Any dispute shall be settled in a Swedish public court with the District Court of Stockholm being the first instance.

15. COMPANY INFORMATION
Questions about the Terms should be sent to us via the contact form on struktanalys.se or by mailing us on: kundservice@struktanalys.se.